When will my payment be processed?

For recurring weekly service, payments are typically processed shortly after your monthly invoice date. One-time repair and cleanup invoices are processed as soon as you submit your payment online.

Can I change my payment method later?

Yes. You can update your saved card or switch to ACH at any time by contacting our office. We will send you a secure link to complete the update.

Do you accept one-time payments for repairs?

Yes. Repair, equipment replacement and green pool recovery work can all be paid via a one-time online payment link included with your invoice.

What happens if my payment fails?

If a payment fails, you will receive an email notification and we will reach out to help you update your details. Service may be paused if the account remains unpaid for an extended period.

Terms of Use – PHX Pool Crew Website & Services

Terms of Use

These Terms of Use explain how you may access and use the PHX Pool Crew website and online services. By visiting or using this site, you agree to be bound by these Terms. If you do not agree, please do not use the website.

About This Website

This website is operated by PHX Pool Crew to provide information about our pool services in Phoenix and the East Valley. The content on this site is offered for general information only and is not a guarantee of any specific result or outcome.

We may update, change or remove content on the website at any time without prior notice.

Acceptable Use

You may use this website only for lawful purposes and in a way that is consistent with its nature as an informational site for pool services.

You agree not to:

Attempt to gain unauthorized access to any part of the site, server or related systems.
Use the site in a way that could damage, disable, overburden or impair it.
Copy, scrape or reuse content, images, logos or trademarks without our written permission.

H2: No Professional Advice

Information on this website, including blog posts and guides, is provided for general pool care education and marketing purposes. It is not professional engineering or safety advice and may not apply to your specific pool or property.

Before acting on any information, you should contact a qualified pool professional and review your equipment manufacturer’s instructions.

Service Information and Changes

Descriptions of services, pricing and promotions on this website are not binding offers and may change at any time. Actual service terms, scope of work and pricing will be confirmed in your written service agreement, work order or invoice.

We reserve the right to refuse service, modify service offerings or adjust pricing as needed, in accordance with applicable law.

H2: Third‑Party Links

Our website may include links to third‑party websites, tools or payment processors. These links are provided for your convenience only.

PHX Pool Crew does not control and is not responsible for the content, security or practices of any third‑party sites. Your use of those sites is at your own risk and subject to their own terms and policies.

Intellectual Property

All text, graphics, logos, photos and other content on this website are owned by PHX Pool Crew or used with permission.

You may view, download or print reasonable portions of the site for your personal, non‑commercial use only. Any other use, including copying, distribution, modification or reuse for commercial purposes, is not allowed without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, PHX Pool Crew is not liable for any direct, indirect, incidental or consequential damages arising from your use of this website or your reliance on its content.

We do not guarantee that the website will be available at all times or free from errors, viruses or other harmful components.

Indemnification

You agree to indemnify and hold harmless PHX Pool Crew, its owners, employees and contractors from any claims, losses or damages arising out of your violation of these Terms or misuse of the website.

Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes relating to your use of this website will be brought in the appropriate state or federal courts located in Arizona.

Contact Us

If you have questions about these Terms of Use, please contact us using the information on our Contact page.