Payment Methods

Paying for your weekly pool service should be simple, secure and convenient. On this page, you will find all the ways you can pay for PHX Pool Crew services in Phoenix and the East Valley.

Available Payment Options

Credit and Debit Cards

We accept all major credit and debit cards for weekly pool service and one‑time repair work. Card payments are processed through a secure, PCI‑compliant provider, and your full card details are never stored on our servers.

For most customers, a card on file is the easiest way to keep service active without worrying about missed payments or late fees.

ACH Bank Transfers

If you prefer to pay directly from your bank account, we offer ACH transfers for ongoing service. ACH is a safe and low‑cost way to handle recurring payments for your pool maintenance.

You can set up ACH payments during onboarding or by contacting our office, and we will send you a secure form to enter your bank information.

One‑Time Online Payments

Need to pay a single invoice for a repair or green pool cleanup? Use our one‑time online payment option. Each invoice includes a secure payment link where you can enter your card or bank details and pay instantly.

Once the payment is completed, you will receive an email confirmation and a receipt for your records.

How Billing Works

We bill for weekly pool service on a regular schedule so your account stays current and service is never interrupted.

Invoices are generated once per month for the upcoming or completed service period, depending on your service agreement.
Payments are due on the date shown on your invoice.
If a payment fails or becomes past due, we will send you reminders and work with you to update your payment method.

For larger repair projects or green pool recoveries, a separate invoice may be issued, which can be paid using any of the methods listed on this page.

Security and Data Protection

All online payments are encrypted and processed through trusted third‑party payment processors. Our website uses secure HTTPS connections so that your personal and payment details remain protected.

We do not store full credit card numbers on our servers. Only the minimal information required to identify your account and process renewals is retained.

Fees and Surcharges

PHX Pool Crew does not add hidden charges to your bill. Any applicable processing fees or surcharges will be clearly shown on your invoice before you submit payment.

If there are different fees for specific payment methods, your invoice and payment page will list them so you can choose the option that works best for you.

How to Update Your Payment Method

If you need to change the card or bank account used for your pool service, updating your payment method is easy.

Call or email our office with your name and service address.
We will send you a secure link where you can update your payment details.
Once updated, future invoices and auto‑payments will use your new method.

Please contact us as soon as possible if your card has expired, been replaced, or you suspect unauthorized use.

Payment FAQs

When will my payment be processed?

For recurring weekly service, payments are typically processed shortly after your monthly invoice date. One‑time repair and cleanup invoices are processed as soon as you submit your payment online.

Can I change my payment method later?

Yes. You can update your saved card or switch to ACH at any time by contacting our office. We will send you a secure link to complete the update.

Do you accept one‑time payments for repairs?

Yes. Repair, equipment replacement and green pool recovery work can all be paid via a one‑time online payment link included with your invoice.

What happens if my payment fails?

If a payment fails, you will receive an email notification and we will reach out to help you update your details. Service may be paused if the account remains unpaid for an extended period.